Terms & Conditions.
Confirmation of booking is upon payment of 50% deposit. The outstanding balance is payable on the day.
Ardmore Adventures must be informed of any change in group size to that booked. Groups will be charged for the number of persons booked unless the change in numbers is confirmed with Ardmore Adventures 48hr before booked date.
A minimum of 48hrs notice must be given to cancel a booking and retain your deposit. Cancellations must be made by email to Ardmore Adventures. Cancellations are only confirmed upon receipt of a confirmation email from Ardmore Adventures. Deposits (minus paypal fee) will be refunded to confirmed cancellations.
Hotel guests who make a booking through a partner hotel adhere to the same cancellation policy as all bookings. If a booking is cancelled within 48hrs, 50% of the price of the booking will be charged to your credit card. Failure to attend a booking will result in the full price of the booked activity being charged to your credit card.
Non-refundable: Ardmore Adventures vouchers are non-refundable and must be used by the expiry date printed on the voucher.
Lost, Stolen or Destroyed: Vouchers are not replaceable if lost, stolen or destroyed and will be invalid.
Booking: When making a booking you must have the voucher number ready, otherwise the voucher cannot be used to secure a booking. Vouchers are taken as deposits and are made invalid if an activity is cancelled without confirmation. You will be required to present your voucher on the day, if you do not have the voucher on the day, the cost of the booked activity will have to be paid for in full to participate. Failure to pay for the booked activity will make the voucher invalid.
Extensions & Administration Charges: Vouchers that have expired can be reactivated for a further one month within three months of the expiry date printed on the voucher. A fee of 20% of the current course price will be charged for reactivating the voucher, no exceptions. Vouchers will not be extended outside of the three months from the voucher expiry date.
Postponed By Activity: Ardmore Adventures reserves the right to postpone any course due to unforeseen circumstances, including adverse weather conditions which may render the activity unsafe.
Cancellation By Voucher Holder: The bearer of an Ardmore Adventures voucher agrees that in the event of having to cancel/postpone a booked appointment they will notify Ardmore Adventures by email 48hrs prior to the day of the booking. Cancellations are only confirmed upon receipt of a confirmation email from Ardmore Adventures. Failure to do so will result in the voucher becoming invalid.
Non Attendance: The Ardmore Adventures voucher becomes invalid.
Gift Voucher Validity: Vouchers are valid for 6 months from the date of issue on the voucher unless otherwise stated.
Alcohol and Drugs: No alcohol drinks or drugs are to be consumed throughout the day of an activity. If the participant is deemed to be under the influence of either, they will not be permitted to join the activity and no refund will be given.
Terms: Ardmore Adventures reserve the right to change these terms and conditions at any time without prior notification.